The fine print.

Terms & 

At HIA Health we believe in transparency and clarity. That's why we've made finding and reviewing all of our fine print - even easier. Simply click on any item below to learn more.

Last updated August 2, 2021

The information provided by HIA Technologies, Inc.(“we,” “us” or “our”) on (the “Site”) and our mobile application is for general informational purposes only. All information on the Site and our mobile application is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site or our mobile application. UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITEOR OUR MOBILE APPLICATION OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE AND OUR MOBILE APPLICATION. YOUR USE OF THE SITE AND OUR MOBILE APPLICATION AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE AND OUR MOBILE APPLICATION IS SOLELY AT YOUR OWN RISK.EXTERNAL LINKS DISCLAIMER The Site and our mobile application may contain (or you may be sent through the Site or our mobile application) links to other websites or content belonging to or originating from third parties or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability or completeness by us. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OFFERED BY THIRD-PARTY WEBSITES LINKED THROUGH THE SITE OR ANY WEBSITE OR FEATURE LINKED IN ANY BANNER OR OTHER ADVERTISING. WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

The Site cannot and does not contain medical/health advice. The medical/health information is provided for general informational and educational purposes only and is not a substitute for professional advice. Accordingly, before taking any actions based upon such information, we encourage you to consult with the appropriate professionals. We do not provide any kind of medical/health advice. THE USE OR RELIANCE OF ANY INFORMATION CONTAINED ON THIS SITEOR OUR MOBILE APPLICATION IS SOLELY AT YOUR OWN RISK.

HIA is committed to and has implemented many safeguards to ensure its devices, services, websites, and data systems (collectively “Products”) are compliant with the regulations and conditions set forth in the Health Insurance Portability and Availability Act of 1996 (HIPAA). HIA is committed to continuous improvement to ensure HIA Products incorporate state-of-the-art information technology privacy and security measures. As a “Business Associate” per the definition in the HIPAA Act, and by assignment of the HIPAA covered entity, HIA is subject to the following controls:

Administrative Safeguards (HIPAA 164.308). HIA has implemented policies to ensure appropriate assignment of data access permissions and proper movement and handling of that data. HIPAA training is an annual mandated event for all staff, as well as an annual review of policy effectiveness during internal or 3rd party auditing of our Products. Physical Safeguards (HIPAA 164.310). HIA primary physical safeguard is to not retain sensitive data in any public or private HIA location other than those assigned for database management and quality assurance activities. Specific workstation usage, disposal, reuse, and security measures are in place. Access to “Company Name” facilities are all independently controlled via card access preventing walk-up intrusion. HIA data center uses a cloud-based architecture with inherent security measures including 24 hours monitoring, advanced fire protection systems, uninterruptible power, and database redundancy. Annual audits of the facility security plan, disaster recovery plan, and contingency plans are in place. Technical Safeguards (HIPAA 164.312). To further protect sensitive data, HIA enforces unique software architecture that includes user identifications, various database audit logging, data integrity systems and verified backups, entity authentication programs, digital certificates, various levels of encryption, and other custom architecture to further obscure sensitive data from threats.

HIA is HIPAA Privacy and Security Compliant. Under HIPAA privacy rules, HIA is considered a Business Associate, and we are compliant with all applicable rules and regulations of the Health Insurance Portability and Accountability Act (HIPAA) of 1996. We are committed to keeping all PHI (Protected Health Information) that you entrust to us private and secure. We have instituted policies and procedures to ensure this is done, including, but not limited to, the following: All employees have been trained on HIPAA rules and procedures and are required to re-take this training every 2 years. All employees are required to sign a confidentiality agreement as a condition of employment. All policies and procedures related to information and physical security are frequently reviewed to ensure they are up to date and follow any new or revised regulation. We have implemented Information Security procedures such as: Automatic expiration of passwords. Account lockouts upon numerous failed log-in attempts. Transcripts and exhibits sent and received through secure file transfer. Data-at-rest encryption. Email verification. Automatic virus scans. Secure data backups. All subcontractors are required to sign a Business Associate Agreement agreeing to uphold our information security standards. All visitors to our office are required to sign in in order to be granted access. Any potential or actual breaches are logged, investigated, and reported. We are committed to keeping all PHI (Protected Health Information) and sensitive information secure and to keeping our systems and procedures up to date and in compliance with all related regulations. We understand that keeping your client’s information safe is of the utmost importance, and we take this very seriously when processing your transcripts, copying exhibits, or any other of the myriad of ways we come across this information while doing our job.

The Site and our mobile application may contain links to affiliate websites, and we receive an affiliate commission for any purchases made by you on the affiliate website using such links. Our affiliates include the following:

The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. YOUR INDIVIDUAL RESULTS MAY VARY. The testimonials on the Site are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. They appear on the Site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the general public. The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials. The testimonials on the Site are not intended, nor should they be construed, as claims that our products and/or services can be used to diagnose, treat, mitigate, cure, prevent or otherwise be used for any disease or medical condition. No testimonials have been clinically proven or evaluated.